In the cozy town deli, Jacob scowled behind the counter. Heather approached timidly to buy bread.

Jacob snapped at Heather, 'Pick faster!' Heather's hands trembled, choosing the loaf.

Heather whispered, 'Sorry...' but Jacob grumbled under his breath, ignoring her apology.

Another day, Heather watched as Jacob argued with Mrs. Pauley, who left upset.

Jacob, poking at the cash register angrily, didn't notice Heather's concerned look.

Heather decided to talk to Mrs. Linda, the bakery owner, about Jacob's behavior.

Mrs. Linda listened carefully. 'Thank you, Heather. I'll speak with Jacob tomorrow.'

The next morning, Heather heard Mrs. Linda and Jacob talking in hushed voices.

When Jacob came out, his eyes seemed less mean. He caught Heather's gaze and nodded.

Heather tentatively approached the deli counter. 'One loaf of whole wheat, please.'

To her surprise, Jacob smiled. 'Of course! And Heather, I'm sorry for before.'

Heather smiled back, feeling the deli was a warmer place with Jacob's change of heart.