Once upon a time, in a cozy town, there was a kind-hearted director named Mr. Johnson. He took care of a special place called the Care Facility, where older people lived happily. One day, Mr. Johnson heard about a special device called a Fall Prevention Sensor. It could help keep the people in the Care Facility safe from falling. Excited to make the place even safer, Mr. Johnson decided to install the sensor.
The Fall Prevention Sensor was a magical device that could detect when someone might fall. It could send a signal to the cameras, which would then alert the caregivers. It was like having an extra set of eyes to keep everyone safe!
The first page of the Customer Journey Map showed Mr. Johnson feeling happy and proud for making the Care Facility safer. He knew that the Fall Prevention Sensor would be a great help.
Next, Mr. Johnson saw a picture of a resident named Mrs. Parker. She used a walker to get around. The Fall Prevention Sensor would be a wonderful friend for her. It would detect if she was in danger of falling and quickly call for help.
The last page of the Journey Map showed everyone in the Care Facility smiling and feeling safe. They knew that Mr. Johnson and the Fall Prevention Sensor were looking out for them.